Support Area

Ask the Knowledge Base:

Virus Information

If your Alienware system is experiencing Blue Screen Errors, irregular or slow system performance, abnormal activities or malfunctions, it is possible that your system has been infected with a virus.

Drivers & Downloads

Download the most current and up-to-date drivers for all components included with your Alienware® system.

This drivers and downloads site is intended for customers who purchased an Alienware system prior to September 2009 and do not have a service tag included on the system.

For systems that were purchased after September of 2009, please visit for the latest drivers and updates. In addition, if your system has a service tag on the bottom of the system (Notebooks) or in the front of the system (Desktops) then you will also need to visit for the latest drivers and updates.

Customer Support Forums

Talk directly to the Alienware support staff as well as other customers and find answers for any questions you may have concerning your Alienware® system and its components.

My Hive® Personal Support Area

Here you will find highly customized support information extracted directly from your orders placed at Alienware®.

Contact Support Representative

If you have browsed the support area and still cannot find what you are looking for, feel free to contact the Alienware support team.

Alien Contact

For systems that support the Alien Contact feature.