If you have browsed the Alienware® support area and customer forums and still cannot find a solution to your problem feel free to contact Alienware either by phone or online.
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| North America Toll-Free Support and Service: |
(866) 287-6727
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| Support Hours: |
Open 24 hours a day, 7 days a week
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| Customer Service Hours: |
Monday - Friday, 10:00AM - 7:00PM EST
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| ALX Toll-Free Technical Support and Customer Service: |
(877) 259-3676 |
| ALX Technical Support Hours: |
Open 24 hours a day, 7 days a week |
| ALX Customer Service Hours: |
Monday - Friday, 10:00AM - 7:00PM EST |
| ALX Technical Support by Email: |
ALXsupport@alienware.com |
| ALX Customer Service by Email: |
ALXcustomerservice@alienware.com |
| Contact Support by Email: |
support@alienware.com
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| Europe International Phone number: |
00353 906 456 500
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| Europe International Fax: |
00353 906 486 967
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| UK Free Phone for Sales Support and Service: |
0800 279 9751
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| Germany Free Phone for Sales Support and Service: |
0800 100 5079
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| France Free Phone for Sales Support and Service: |
08 05 11 37 01
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When contacting technical
support, please have
your account number,
name, e-mail address,
and phone number available.
This number can be found in your owner's manual
and on the back of your PC.
For customer service
inquires such as billing
information, tracking
information on returns, or general questions,
please contact the Alienware® customer
service department.
When contacting customer
service, please have your account number available.
This can be found in the upper left corner
of your invoice.
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