Contact Support Representative



If you have browsed the Alienware® support area and customer forums and still cannot find a solution to your problem feel free to contact Alienware either by phone or online.

North America Information:

 
North America Toll-Free Support and Service: (866) 287-6727
Support Hours: Open 24 hours a day, 7 days a week
Customer Service Hours: Monday - Friday, 10:00AM - 7:00PM EST
ALX Toll-Free Technical Support and Customer Service: (877) 259-3676
ALX Technical Support Hours: Open 24 hours a day, 7 days a week
ALX Customer Service Hours: Monday - Friday, 10:00AM - 7:00PM EST
ALX Technical Support by Email: ALXsupport@alienware.com
ALX Customer Service by Email: ALXcustomerservice@alienware.com
Contact Support by Email: support@alienware.com

International Information:

Europe International Phone number: 00353 906 456 500
Europe International Fax: 00353 906 486 967
UK Free Phone for Sales Support and Service: 0800 279 9751
Germany Free Phone for Sales Support and Service: 0800 100 5079
France Free Phone for Sales Support and Service: 08 05 11 37 01

When contacting technical support, please have your account number, name, e-mail address, and phone number available. This number can be found in your owner's manual and on the back of your PC.

For customer service inquires such as billing information, tracking information on returns, or general questions, please contact the Alienware® customer service department. When contacting customer service, please have your account number available. This can be found in the upper left corner of your invoice.


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